With a little experience you can customize your own transaction fees and potentially save yourself a significant amount of bitcoin over time. If you have an urgent payment need, you can also pick a fee likely to be confirmed within the next block or two, without overpaying.
The beginning of April saw a return to higher Bitcoin network fees and congestion. See this article for a brief overview of what is happening and practical tips anyone can use to reduce their fees, wait time, or both.
Bitcoin is overdue for an upgrade that should reduce fees and decrease wait times. Unfortunately, upgrading a decentralized network is far from easy. We, at Athena, would like to educate our customers on some of the issues and risks coming to Bitcoin very soon.